Careers

Careers

Trilio is driving cloud adoption by offering the only OpenStack data protection solution. Our company is growing quickly, and we are building out the team that will take our business to the next level. We need people whose entrepreneurial spirit, energy, and intellect stand out from the pack.

Think you have what it takes?

Benefits

Health Insurance

Trilio pays 100% of your healthcare insurance costs and subsidizes deductible/out of pocket expenses.

Fitness Programs

Trilio subsidizes non-work entry fees for fitness activities such as road races, triathlons, Spartan/Tough Mudder events, and more. BCBS subsidizes monthly gym memberships.

Stocked Office Pantry

Trilio supports healthy work habits and pays for in-office fruits, vegetables, healthy snacks, and drinks.

Team Events

Trilio participates in team sporting events such as the JP Morgan Corporate Challenge.

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Trilio’s frontend developers craft beautiful, intuitive interfaces that make it easy to use our product from any browser on any device. You will work closely with engineering and product management to create user experiences that stand out for their simplicity and usefulness. You’ll be part of a small team, where everything you work on has real impact.

Qualifications

  • 2 years of professional experience writing modern JavaScript for scalable and responsive HTML5 web applications
  • Strong design aesthetic and attention to detail – you think every pixel matters
  • Passion for taming complexity and creating usable interfaces
  • Be comfortable stepping outside your role as needed to help achieve organizational goals
  • Linux, Ruby, Ruby on Rails, Python, Twitter Bootstrap, JQuery, Node.js, CofeeScript, AJAX
  • BS EE/CS or equivalent experience.

Trilio’s platform engineers will be leveraging their experience in virtualization, storage and cloud technologies to build a highly available, elastic distributed system. You will work closely with engineering and product management to design and implement a system that is resilient and becomes an integral part of the cloud ecosystem. You’ll be part of a small team, where everything you work on has real impact.

Qualifications

  • Experience with networking concepts and protocols
  • Experience with security, authentication, and identity issues
  • Experience in designing and implementing the REST API’s that intuitive and easy to use
  • Be comfortable stepping outside your role as needed to help achieve organizational goals
  • Linux, C/C++, Python, MySQL
  • Experience consuming one or more: vSphere API, AWS S3/EC2 API, OpenStack API
  • Familiarity with NoSQL databases such as MongoDB and Cassandra is a plus
  • 4 years of professional experience with a BS EE/CS

Trilio is looking for talented Account Executives (AE) who will be responsible for prospecting and closing new business. The AE will identify, develop, and close opportunities for both new and existing customers. The AE will work cooperatively with the Business Development and Marketing teams to generate more leads, tune messaging, and improve sales tools.

 

Now is the time to join this high-growth and exciting team as Trilio is planning to launch and announce global expansion in Q1 2018!

 

Background

The OpenStack community is very well defined and qualifying opportunities is simple; Customers that have OpenStack require data protection, and Trilio is the only solution.

 

Responsibilities

  • Meet and exceed sales goals
  • Manage your sales pipeline using Salesforce.com
  • Drive subscription renewals and upsell current customers
  • Develop sales through prospecting and using inbound leads
  • Manage quote creation, order processing and day-to-day customer requests
  • Conduct exciting events working with the Business Development and Marketing teams
  • Attend and assist trade shows, and other marketing related events

Requirements

  • One to five years of experience in Sales; enterprise software, systems, or data protection preferred
  • Demonstrated/proven history of consistent goal achievement in a highly competitive environment (top performer)
  • Positive attitude, creative solutions, and entrepreneurial spirit
  • Detailed follow-up using organized approach to achieve objectives
  • Experience using Salesforce.com, LinkedIn, Twitter, Discover.org, TechTarget
  • Willingness to learn and utilize current generation organization tools; Evernote, Trello, Drift, Salesforce Inbox, Jiminny
  • Excellent communication skills
  • Experience working within a quota and commission structure
  • College degree or equivalent work experience

Trilio is looking for talented Account Executives (AE) who will be responsible for prospecting and closing new business. The AE will identify, develop, and close opportunities for both new and existing customers. The AE will work cooperatively with the Business Development and Marketing teams to generate more leads, tune messaging, and improve sales tools.

 

Now is the time to join this high-growth and exciting team as Trilio is planning to launch and announce global expansion in Q1 2018!

 

Background

The OpenStack community is very well defined and qualifying opportunities is simple; Customers that have OpenStack require data protection, and Trilio is the only solution.

 

Responsibilities

  • Meet and exceed sales goals
  • Manage your sales pipeline using Salesforce.com
  • Drive subscription renewals and upsell current customers
  • Develop sales through prospecting and using inbound leads
  • Manage quote creation, order processing and day-to-day customer requests
  • Conduct exciting events working with the Business Development and Marketing teams
  • Attend and assist trade shows, and other marketing related events

Requirements

  • One to five years of experience in Sales; enterprise software, systems, or data protection preferred
  • Demonstrated/proven history of consistent goal achievement in a highly competitive environment (top performer)
  • Positive attitude, creative solutions, and entrepreneurial spirit
  • Detailed follow-up using organized approach to achieve objectives
  • Experience using Salesforce.com, LinkedIn, Twitter, Discover.org, TechTarget
  • Willingness to learn and utilize current generation organization tools; Evernote, Trello, Drift, Salesforce Inbox, Jiminny
  • Excellent communication skills
  • Experience working within a quota and commission structure
  • College degree or equivalent work experience

Trilio is looking for talented Account Executives (AE) who will be responsible for prospecting and closing new business. The AE will identify, develop, and close opportunities for both new and existing customers. The AE will work cooperatively with the Business Development and Marketing teams to generate more leads, tune messaging, and improve sales tools.

 

Now is the time to join this high-growth and exciting team as Trilio is planning to launch and announce global expansion in Q1 2018!

 

Background

The OpenStack community is very well defined and qualifying opportunities is simple; Customers that have OpenStack require data protection, and Trilio is the only solution.

 

Responsibilities

  • Meet and exceed sales goals
  • Manage your sales pipeline using Salesforce.com
  • Drive subscription renewals and upsell current customers
  • Develop sales through prospecting and using inbound leads
  • Manage quote creation, order processing and day-to-day customer requests
  • Conduct exciting events working with the Business Development and Marketing teams
  • Attend and assist trade shows, and other marketing related events

Requirements

  • One to five years of experience in Sales; enterprise software, systems, or data protection preferred
  • Demonstrated/proven history of consistent goal achievement in a highly competitive environment (top performer)
  • Positive attitude, creative solutions, and entrepreneurial spirit
  • Detailed follow-up using organized approach to achieve objectives
  • Experience using Salesforce.com, LinkedIn, Twitter, Discover.org, TechTarget
  • Willingness to learn and utilize current generation organization tools; Evernote, Trello, Drift, Salesforce Inbox, Jiminny
  • Excellent communication skills
  • Experience working within a quota and commission structure
  • College degree or equivalent work experience

Trilio is looking for talented Account Executives (AE) who will be responsible for prospecting and closing new business. The AE will identify, develop, and close opportunities for both new and existing customers. The AE will work cooperatively with the Business Development and Marketing teams to generate more leads, tune messaging, and improve sales tools.

 

Now is the time to join this high-growth and exciting team as Trilio is planning to launch and announce global expansion in Q1 2018!

 

Background

The OpenStack community is very well defined and qualifying opportunities is simple; Customers that have OpenStack require data protection, and Trilio is the only solution.

 

Responsibilities

  • Meet and exceed sales goals
  • Manage your sales pipeline using Salesforce.com
  • Drive subscription renewals and upsell current customers
  • Develop sales through prospecting and using inbound leads
  • Manage quote creation, order processing and day-to-day customer requests
  • Conduct exciting events working with the Business Development and Marketing teams
  • Attend and assist trade shows, and other marketing related events

Requirements

  • One to five years of experience in Sales; enterprise software, systems, or data protection preferred
  • Demonstrated/proven history of consistent goal achievement in a highly competitive environment (top performer)
  • Positive attitude, creative solutions, and entrepreneurial spirit
  • Detailed follow-up using organized approach to achieve objectives
  • Experience using Salesforce.com, LinkedIn, Twitter, Discover.org, TechTarget
  • Willingness to learn and utilize current generation organization tools; Evernote, Trello, Drift, Salesforce Inbox, Jiminny
  • Excellent communication skills
  • Experience working within a quota and commission structure
  • College degree or equivalent work experience

The primary function of a Senior Solutions Architect is to help drive sales of Trilio by working directly with Trilio’s sales team.  The Solutions Architect is responsible for all technical aspects of a customer engagement, including demonstrations, architecture designs, and Proof of Concepts. To ensure the best outcome in prospect and customer engagements, this role requires cross functional collaboration with Engineering and Customer Success Engineer groups.  In this role, we are looking for someone that has experience in working with large Enterprises and ideally has worked in a fast paced start-up environment.

Responsibilities/Key Task

  • Drive sales of Trilio within the territory
  • Design and Architect the Trilio solutions for customers
  • Qualify opportunities for Trilio engagement
  • Educate customers on Trilio’s functionality and benefits
  • Identify, analyze, and clarify customer requirements to develop the best technical solution
  • Deliver customer demonstrations of solutions
  • Manage customer Proof of Concepts
  • Create and delivers proposals for customers
  • Responsible for ongoing technical account management
  • Drive high customer satisfaction by ensuring the solution provides benefits for the customer

If you are interested, you know what the roles and responsibilities are!

Requirements/Qualifications

  • At least 5-year experience in a Technology related pre-sales role
  • Strong verbal and written communications skills
  • Knowledge of sales processes
  • Leadership qualities to drive customer solutions
  • Ability to multi-task and manage several projects at once
  • Understanding of Backup, replication and migration concepts
  • Strong background in cloud/virtualization technologies (VMware, AWS, OpenStack highly recommended)
  • Experience with operating system platforms (Windows, Linux)
  • Knowledge of databases (Oracle, MySQL, MariaDB, Postgres, etc) is a plus

The primary function of a Senior Solutions Architect is to help drive sales by working directly with the Trilio Partners and Alliance team.  The Solutions Architect is responsible for all technical aspects of our customer engagements, including technical demonstrations, architecture designs, proof of concepts of the Trilio solution. This role requires cross functional collaboration with Engineering and Customer Success Engineer groups to provide value to our customers.  In this role, Trilio is looking for someone that has experience with large Enterprises and ideally has worked in a fast paced start-up environment.

Responsibilities/Key Task

  • Drive sales of Trilio within the territory
  • Design and Architect the Trilio solutions for customers
  • Qualify opportunities for Trilio engagement
  • Educate customers on Trilio’s functionality and benefits
  • Identify, analyze, and clarify customer requirements to develop the best technical solution
  • Deliver customer demonstrations of solutions
  • Manage customer Proof of Concepts
  • Create and delivers proposals for customers
  • Responsible for ongoing technical account management
  • Drive high customer satisfaction by ensuring the solution provides benefits for the customer

If you are interested, you know what the roles and responsibilities are!

Requirements/Qualifications

  • At least 5-year experience in a Technology related pre-sales role
  • Strong verbal and written communications skills
  • Knowledge of sales processes
  • Leadership qualities to drive customer solutions
  • Ability to multi-task and manage several projects at once
  • Understanding of Backup, replication and migration concepts
  • Strong background in cloud/virtualization technologies (VMware, AWS, OpenStack highly recommended)
  • Experience with operating system platforms (Windows, Linux)
  • Knowledge of databases (Oracle, MySQL, MariaDB, Postgres, etc) is a plus

Trilio is looking for an experienced Director of Customer Success. The ideal candidate should have strong communication skills, exceptional customer engagement abilities and be a leader of customer success as Trilio experiences exponential grow.  Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service. This role will have the responsibility to build and manage a Global team and drive all Trilio support needs during our accelerated growth phase.

Responsibilities/Key Tasks

  • Directs and oversees all aspects of Trilio’s customer service policies, objectives, and initiatives
  • Develops service level standards focused on response times and issue resolution
  • Responsible for all areas of Customer Service including recruiting, selecting, orienting, training, assigning, scheduling, and coaching employees
  • Conduct surveys, forming focus groups, benchmarking best practices, analyzing information and reporting to the leadership team
  • Improves customer service quality results by studying, evaluating, and re-designing processes
  • Establishes policies and procedures that produce high quality customer service delivery and reflect industry best practices
  • Requires a bachelor’s degree or its equivalent
  • Manages a departmental sub-function within a broader departmental function
  • Typically requires 5+ years of managerial experience

Requirements/Qualifications

  • 10+ years in a customer experience role (Implementation, Support, Pre-sales, and/or Post-sales)
  • Lead or managed an evolving Customer Success team, but willing to get hands on when needed
  • Exceptional executive communication and presentation skills
  • Bachelor’s or Master’s degree in Computer Science/Engineering
  • Experience with Linux/Unix operating systems
  • Strong verbal, written, and interpersonal skills
  • Strong organizational and planning skills.
  • Networking, Cloud, and Virtualization concepts
  • Backup and Recovery concepts

The primary function of a Customer Success Engineer (CSE) is to work with customers in identifying and resolving issues using the Trilio product. In this role, we are looking for the candidate to have skills around Linux, Networking, Debugging Logs, Understanding of Python Code, Concept of Cloud and Virtualization.  This candidate must have the ability to learn on the fly and willingness to grow and go the extra mile to ensure the customer is happy.  Trilio is  looking for a candidate with strong technical aptitude, that is detail oriented, and possesses excellent communication skills.

Responsibilities/Key Tasks

  • Responsible for providing technical support to Global Trilio customers and partners.
  • Manage and Monitoring existing customer service requests
  • Work with customers both via telephone and web tools for any technical issues
  • Reproduce customer issues in our lab
  • Collaborate with Engineering during escalation management
  • Provide workarounds, fixes, patches needed to resolve any issues hit
  • Produce technical documentation (Knowledgebase Articles) on issues, resolutions, and detailed steps taken
  • Root Cause Analysis

Requirements/Qualifications

  • 0 to 5 years of experience in a technical role
  • Bachelor’s or Master’s degree in Computer Science/Engineering
  • Experience with Linux/Unix operating systems
  • Strong verbal, written, and interpersonal skills
  • Strong organizational and planning skills.
  • Networking, Cloud, and Virtualization concepts
  • Backup and Recovery concepts

Reporting to the CEO, the Trilio team is looking for an experienced, hungry and ambitious Marketing Director to help develop and enforce the company’s global product and organizational messaging.

This position will require knowledge of GTM marketing program development and execution that reaches from the C-Suite through the IT organization. Candidates must have experience in enterprise marketing across various audiences and channels. Candidates will have a successful track record of developing and executing goal-based, integrated marketing programs inclusive of the entire marketing mix. This is a hands-on, highly collaborative role that requires a self-starter and someone who isn’t afraid to work hard.

Candidates should have recent examples of driving strategy, developing programs and campaign assets as well demonstrate the ability to drive a global planning process. Candidate is responsible for Field Marketing, Corporate Marketing, Partner Marketing, Social Media Marketing, and Lead Generation.  As Director, you will be both Player and Coach with internal and external resources/people reporting to you.

Key Responsibilities:

  • Lead global, cross-functional team to develop global awareness programs that align to the overall corporate and brand goals. This includes campaigns with Alliance and Channel Partners; and, the Open Source Community (such as OpenStack).
  • Ensure consistency of marketing message execution and target audience considerations across the entire marketing mix.
  • Oversee end-to-end program strategy and be responsible for leading internal teams to execute; roll up your sleeves and assist where necessary.
  • Lead the Marketing team to develop traditional & online marketing messages:  Communication pieces designed to capture target prospects and customer interests to influence action (including Blog Posts, White Papers, webinars and other content pieces).
  • Help to define strategies for reaching new buyers in new markets.
  • Recruit thought leaders from inside and outside of the Company (including industry analysts, partners, customers, etc.) to support and participate in programs.
  • Close collaboration with GM of Sales and Product Management to manage the design, creation, and execution of integrated demand generation campaigns for prospects and customers.
  • Drive asset planning and development. Partner with PR, Creative and Production Agencies to accelerate the creation of awareness campaign assets and bill of materials.
  • Strategize and execute on a web strategy that enables the execution of our marketing initiatives.
  • Optimize lead qualification for sales through lead scoring, and track follow-through of leads to ensure lead handoff process is current, documented, communicated to sales and is effectively being executed.
  • Develop clear metrics and KPIs, and rapidly analyze and refine the effort to maximize suspect, prospect and customer interactions.
  • Produce regular weekly, monthly and quarterly reports and analysis focused on achieving bookings goals, pipeline, leads, engagement, conversion, ROI, and other metrics to assess demand generation program effectiveness. Present results clearly to executive management.
  • Respect and manage budget.

Desired Skills and Experience:

  • Candidate should have 10-15 years of marketing experience developing global brand or thought leadership programs/campaigns. High-tech software mandatory; Experience within Public or Private Cloud, Virtualization, Storage, Open Source or OpenStack industry’s a plus.
  • Bachelor’s degree in Marketing, Business or related discipline required.
  • Comfortable working in fast-pace, high-growth environment. High energy and ability to manage multiple initiatives simultaneously and work well under pressure and against tight deadlines.
  • Intuitive, intelligent, and high-energy, and have an open communication style with a strong teamwork orientation; also, ability to foster energy and enthusiasm at every level.
  • Proven experience managing the complete lifecycle of complex multi-channel campaigns and ability to provide examples of past efforts and results.
  • Extensive knowledge of marketing mix including digital media, print, events, social, SEO, direct marketing, PR, etc.
  • Demonstrated experience with closed-loop methodology and hands-on utilization of both CRM platforms (e.g. Salesforce.com) and marketing automation platforms (e.g. HubSpot, Marketo, Eloqua or equivalent) is a must.
  • Must possess strong analytical skills and be metrics-driven with experience in developing marketing operations metrics and dashboards to inform stakeholders of overall marketing performance.
  • Must be able to document and communicate program strategies, priorities and global timelines.
  • Comfortable collaborating with senior management and peers across multiple organizations, geographic regions and/or cultures.
  • Must have experience working with and managing external agencies and media vendors.
  • Experience managing budgets; must respect company-spending processes.
  • Must have excellent writing skills and well-developed Power Point skills.

Note To Recruitment Agencies
Trilio does not accept agency resumes. Please do not forward resumes to our jobs alias, employees or any other company location. Trilio is not responsible for any fees related to unsolicited resumes.

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