Join Our Team

Innovation, Excellence, and Energy

Our Culture

Trilio is driving cloud adoption and innovation in OpenStack and beyond. Our company is growing rapidly, and we are building out the team that will take our business to the next level. We need people whose entrepreneurial spirit, energy, and intellect stand out from the pack.

You’ll join a driven, global team that’s as fun as it is hard-working. Trilio employees enjoy a casual work environment, a vibrant new office space, and numerous opportunities for growth and learning.

Our Core Values

  • Continuous improvement, constantly & consistently
  • Dependability for our partners and colleagues
  • Roll up your sleeves & dive in
  • Honesty and transparency with ourselves and with our clients
  • Creativity and drive
  • Craftsmanship and pride in every detail
  • Learning by experience

The Perks

Health Insurance

We cover 100% of your healthcare insurance costs and subsidize deductible/out of pocket expenses.

Fitness Programs

We subsidize non-work entry fees for fitness activities such as road races, triathalons, Spartan/Tough Mudder events, and more. BCBS subsidizes monthly gym memberships.

Stocked Office Pantry

We support healthy work habits and pay for in-office fruits, healthy snacks, and drinks.

Team Events

Trilio participates in team sporting events such as the JP Morgan Corporate Challenge.

Pooches Welcome

We have many dog lovers in the office and dogs visit Trilio’s HQ all the time.

Flexible Work Schedule

Work when you need to, where you need to. Nobody likes traffic jams.

Current Openings

Sales and Support

Project Manager (Technical)

As cloud computing matures, private and multi-cloud environments are experiencing unprecedented growth. Despite this shift, most backup and recovery tools haven’t caught up to the cloud paradigm, forcing companies to use clunky legacy VM tools that capture only surface-level data. Trilio is hell-bent on reversing this trend by delivering cloud recovery tools that embrace the core components of cloud technology: native integration, multi-tenancy, and infinite scalability.

This is your opportunity to join us as we disrupt the hum-drum data protection market with compelling, efficient, and innovative tools and services.

We’re looking for a an experienced, hungry and ambitious Project Manager to help design, plan and execute technical sales projects including proofs of concept (POCs), trial installations, and strategic projects with key alliance partners. We need a train conductor! Reporting to the Head of Solutions Architecture and Customer Success, the Trilio team is looking for someone who excels in a growing, fast-paced start-up environment.

A bachelor’s degree in management information systems (MIS), computer science, or a related engineering field is a benefit but NOT a must.  No travel will be required of this position.

Key Responsibilities:

  • Develop and maintain a technology project plan, manage internal and external resources, and regularly communicate to stakeholders and other interested parties. You’d own the plan scope and phases, deadlines, milestones, deliverables, and day-to-day tasks.
  • Re-cast projects to accommodate market and economic conditions that directly affect implementation costs, market viability, and the organization’s potential profit or loss on the project.
  • Plan and coordinate project schedules, to meet shifting resource availability without missing goals and milestones.
  • Create technical documentation as needed, and report on progress of project.
  • Closely collaborate with pre-sales, sales, and product management teams to manage project engagements.
  • Develop clear metrics and KPIs, rapidly analyze and refine the effort to maximize suspect, prospect and customer interactions. Communicate status updates to leadership including regular weekly, monthly and quarterly reports and analysis on our progress toward achieving these goals.
  • Aid in communication pieces designed to capture target prospects and customer interests (including case studies, blog posts, whitepapers, webinars and other content pieces).
  • Adhere to budgets and keep projects on track for successful completion within specification.

Desired Skills and Experience:

  • 5+ years of project management, field sales support or other related positions.
  • S. in management information systems (MIS), computer science, or a related engineering field is preferred but not required
  • A demonstrated ability to anticipate problems and find resolutions before that problem can derail a major milestone or deliverable.
  • Proven experience managing the complete lifecycle of complex project or campaign and ability to provide examples of past efforts and results.
  • Strong analytical skills and metrics-driven approach with experience in developing operations metrics and dashboards.
  • Comfort working in fast-paced, high-growth environment.
  • High-energy and able to manage multiple initiatives simultaneously while under pressure and against tight deadlines.
  • Team-oriented and willing to “roll up your sleeves” and assist other teams when necessary to drive global awareness that aligns to overall corporate goals.
  • Thorough: must be able to document and communicate program strategies, priorities and global timelines.
  • Intuition, intelligence, and an open communication style. Must be comfortable collaborating with senior management and peers across multiple organizations, geographic regions, and/or cultures.
  • Must have well-developed skills using presentation, spreadsheet and word processing programs (Microsoft or Google).

Benefits:

  • Health & Dental Insurance: Trilio covers 100% of your healthcare and dental insurance premiums, and subsidizes your deductible.
  • Flexible Work Schedule: Work when you need to, where you need to. Nobody likes traffic jams.
  • Stocked Office Pantry: We support healthy work habits – Trilio covers in-office fruits, healthy snacks, and drinks.
  • Animal Friendly: We are dog lovers here and have frequent visits from our 4 legged friends
  • Volunteer: The team believes in giving back! Trilio will have several days granted over the course of the year for “Days of Service”.
Apply For This Position

Account Executive-1

Trilio is looking for talented Account Executives (AE) who will be responsible for prospecting and closing new business. The AE will identify, develop, and close opportunities for both new and existing customers. The AE will work cooperatively with the Business Development and Marketing teams to generate more leads, tune messaging, and improve sales tools.

Now is the time to join this high-growth and exciting team as Trilio is planning to launch and announce global expansion in 2018!

Background

The OpenStack community is very well defined and qualifying opportunities is simple; Customers that have OpenStack require data protection, and Trilio is the only solution.

Responsibilities

  • Meet and exceed sales goals
  • Manage your sales pipeline using Salesforce.com
  • Drive subscription renewals and upsell current customers
  • Develop sales through prospecting and using inbound leads
  • Manage quote creation, order processing and day-to-day customer requests
  • Conduct exciting events working with the Business Development and Marketing teams
  • Attend and assist trade shows, and other marketing related events

Requirements

  • One to five years of experience in Sales; enterprise software, systems, or data protection preferred
  • Demonstrated/proven history of consistent goal achievement in a highly competitive environment (top performer)
  • Positive attitude, creative solutions, and entrepreneurial spirit
  • Detailed follow-up using organized approach to achieve objectives
  • Experience using Salesforce.com, LinkedIn, Twitter, Discover.org, TechTarget
  • Willingness to learn and utilize current generation organization tools; Evernote, Trello, Drift, Salesforce Inbox, Jiminny
  • Excellent communication skills
  • Experience working within a quota and commission structure
  • College degree or equivalent work experience
Apply For This Position

Account Executive-2

Trilio is looking for talented Account Executives (AE) who will be responsible for prospecting and closing new business. The AE will identify, develop, and close opportunities for both new and existing customers. The AE will work cooperatively with the Business Development and Marketing teams to generate more leads, tune messaging, and improve sales tools.

Now is the time to join this high-growth and exciting team as Trilio is planning to launch and announce global expansion in 2018!

Background

The OpenStack community is very well defined and qualifying opportunities is simple; Customers that have OpenStack require data protection, and Trilio is the only solution.

Responsibilities

  • Meet and exceed sales goals
  • Manage your sales pipeline using Salesforce.com
  • Drive subscription renewals and upsell current customers
  • Develop sales through prospecting and using inbound leads
  • Manage quote creation, order processing and day-to-day customer requests
  • Conduct exciting events working with the Business Development and Marketing teams
  • Attend and assist trade shows, and other marketing related events

Requirements

  • One to five years of experience in Sales; enterprise software, systems, or data protection preferred
  • Demonstrated/proven history of consistent goal achievement in a highly competitive environment (top performer)
  • Positive attitude, creative solutions, and entrepreneurial spirit
  • Detailed follow-up using organized approach to achieve objectives
  • Experience using Salesforce.com, LinkedIn, Twitter, Discover.org, TechTarget
  • Willingness to learn and utilize current generation organization tools; Evernote, Trello, Drift, Salesforce Inbox, Jiminny
  • Excellent communication skills
  • Experience working within a quota and commission structure
  • College degree or equivalent work experience
Apply For This Position

Account Executive-3

Trilio is looking for talented Account Executives (AE) who will be responsible for prospecting and closing new business. The AE will identify, develop, and close opportunities for both new and existing customers. The AE will work cooperatively with the Business Development and Marketing teams to generate more leads, tune messaging, and improve sales tools.

Now is the time to join this high-growth and exciting team as Trilio is planning to launch and announce global expansion in 2018!

Background

The OpenStack community is very well defined and qualifying opportunities is simple; Customers that have OpenStack require data protection, and Trilio is the only solution.

Responsibilities

  • Meet and exceed sales goals
  • Manage your sales pipeline using Salesforce.com
  • Drive subscription renewals and upsell current customers
  • Develop sales through prospecting and using inbound leads
  • Manage quote creation, order processing and day-to-day customer requests
  • Conduct exciting events working with the Business Development and Marketing teams
  • Attend and assist trade shows, and other marketing related events

Requirements

  • One to five years of experience in Sales; enterprise software, systems, or data protection preferred
  • Demonstrated/proven history of consistent goal achievement in a highly competitive environment (top performer)
  • Positive attitude, creative solutions, and entrepreneurial spirit
  • Detailed follow-up using organized approach to achieve objectives
  • Experience using Salesforce.com, LinkedIn, Twitter, Discover.org, TechTarget
  • Willingness to learn and utilize current generation organization tools; Evernote, Trello, Drift, Salesforce Inbox, Jiminny
  • Excellent communication skills
  • Experience working within a quota and commission structure
  • College degree or equivalent work experience
Apply For This Position

Account Executive-4

Trilio is looking for talented Account Executives (AE) who will be responsible for prospecting and closing new business. The AE will identify, develop, and close opportunities for both new and existing customers. The AE will work cooperatively with the Business Development and Marketing teams to generate more leads, tune messaging, and improve sales tools.

Now is the time to join this high-growth and exciting team as Trilio is planning to launch and announce global expansion in 2018!

Background

The OpenStack community is very well defined and qualifying opportunities is simple; Customers that have OpenStack require data protection, and Trilio is the only solution.

Responsibilities

  • Meet and exceed sales goals
  • Manage your sales pipeline using Salesforce.com
  • Drive subscription renewals and upsell current customers
  • Develop sales through prospecting and using inbound leads
  • Manage quote creation, order processing and day-to-day customer requests
  • Conduct exciting events working with the Business Development and Marketing teams
  • Attend and assist trade shows, and other marketing related events

Requirements

  • One to five years of experience in Sales; enterprise software, systems, or data protection preferred
  • Demonstrated/proven history of consistent goal achievement in a highly competitive environment (top performer)
  • Positive attitude, creative solutions, and entrepreneurial spirit
  • Detailed follow-up using organized approach to achieve objectives
  • Experience using Salesforce.com, LinkedIn, Twitter, Discover.org, TechTarget
  • Willingness to learn and utilize current generation organization tools; Evernote, Trello, Drift, Salesforce Inbox, Jiminny
  • Excellent communication skills
  • Experience working within a quota and commission structure
  • College degree or equivalent work experience
Apply For This Position

Director, Customer Success – U.S.

Trilio is looking for an experienced Director of Customer Success. The ideal candidate should have strong communication skills, exceptional customer engagement abilities and be a leader of customer success as Trilio experiences exponential grow.  Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service. This role will have the responsibility to build and manage a Global team and drive all Trilio support needs during our accelerated growth phase.

Responsibilities/Key Tasks

  • Directs and oversees all aspects of Trilio’s customer service policies, objectives, and initiatives
  • Develops service level standards focused on response times and issue resolution
  • Responsible for all areas of customer service including recruiting, selecting, orienting, training, assigning, scheduling, and coaching employees
  • Conduct surveys, forming focus groups, benchmarking best practices, analyzing information and reporting to the leadership team
  • Improves customer service quality results by studying, evaluating, and re-designing processes
  • Establishes policies and procedures that produce high quality customer service delivery and reflect industry best practices
  • Requires a bachelor’s degree or its equivalent
  • Manages a departmental sub-function within a broader departmental function
  • Typically requires 5+ years of managerial experience

Requirements/Qualifications

  • 10+ years in a customer experience role (implementation, support, pre-sales, and/or post-sales)
  • Lead or managed an evolving customer success team, but willing to get hands on when needed
  • Exceptional executive communication and presentation skills
  • Bachelor’s or Master’s degree in computer science/engineering
  • Experience with Linux/Unix operating systems
  • Strong verbal, written, and interpersonal skills
  • Strong organizational and planning skills
  • Networking, cloud, and virtualization concepts
  • Backup and recovery concepts
Apply For This Position

Customer Success Engineer – U.S.

The primary function of a Customer Success Engineer (CSE) is to work with customers in identifying and resolving issues using the Trilio product. In this role, we are looking for the candidate to have skills around Linux, networking, debugging logs, understanding of Python code, concept of cloud and virtualization.  This candidate must have the ability to learn on-the-fly and willingness to grow and go the extra mile to ensure the customer is happy.  Trilio is  looking for a candidate with strong technical aptitude, that is detail oriented, and possesses excellent communication skills.

Responsibilities/Key Tasks

  • Responsible for providing technical support to global Trilio customers and partners
  • Manage and Monitoring existing customer service requests
  • Work with customers both via telephone and web tools for any technical issues
  • Reproduce customer issues in our lab
  • Collaborate with Engineering during escalation management
  • Provide workarounds, fixes, patches needed to resolve any issues hit
  • Produce technical documentation (Knowledgebase Articles) on issues, resolutions, and detailed steps taken
  • Root Cause Analysis

Requirements/Qualifications

  • 0 to 5 years of experience in a technical role
  • Bachelor’s or Master’s degree in Computer Science/Engineering
  • Experience with Linux/Unix operating systems
  • Strong verbal, written, and interpersonal skills
  • Strong organizational and planning skills.
  • Networking, cloud, and virtualization concepts
  • Backup and recovery concepts
Apply For This Position

Technology

Software Development Engineer – Front End

Trilio’s front end developers craft beautiful, intuitive interfaces that make it easy to use our product from any browser on any device. You will work closely with engineering and product management to create user experiences that stand out for their simplicity and usefulness. You’ll be part of a small team, where everything you work on has real impact.

Qualifications

  • 2 years of professional experience writing modern JavaScript for scalable and responsive HTML5 web applications
  • Strong design aesthetic and attention to detail – you think every pixel matters
  • Passion for taming complexity and creating usable interfaces
  • Be comfortable stepping outside your role as needed to help achieve organizational goals
  • Linux, Ruby, Ruby on Rails, Python, Twitter Bootstrap, JQuery, Node.js, CofeeScript, AJAX
  • BS EE/CS or equivalent experience
Apply For This Position

Software Development Engineer - Platform

Trilio’s platform engineers will be leveraging their experience in virtualization, storage and cloud technologies to build a highly available, elastic distributed system. You will work closely with engineering and product management to design and implement a system that is resilient and becomes an integral part of the cloud ecosystem. You’ll be part of a small team, where everything you work on has real impact.

Qualifications

  • Experience with networking concepts and protocols
  • Experience with security, authentication, and identity issues
  • Experience in designing and implementing the REST API’s that intuitive and easy to use
  • Be comfortable stepping outside your role as needed to help achieve organizational goals
  • Linux, C/C++, Python, MySQL
  • Experience consuming one or more: vSphere API, AWS S3/EC2 API, OpenStack API
  • Familiarity with NoSQL databases such as MongoDB and Cassandra is a plus
  • 4 years of professional experience with a BS EE/CS
Apply For This Position

Senior Solutions Architect – U.S.

The primary function of a Senior Solutions Architect is to help drive sales of Trilio by working directly with Trilio’s sales team.  The Solutions Architect is responsible for all technical aspects of a customer engagement, including demonstrations, architecture designs, and Proof of Concepts. To ensure the best outcome in prospect and customer engagements, this role requires cross functional collaboration with Engineering and Customer Success Engineer groups.  In this role, we are looking for someone that has experience in working with large Enterprises and ideally has worked in a fast paced start-up environment.

Responsibilities/Key Task

  • Drive sales of Trilio within the territory
  • Design and Architect the Trilio solutions for customers
  • Qualify opportunities for Trilio engagement
  • Educate customers on Trilio’s functionality and benefits
  • Identify, analyze, and clarify customer requirements to develop the best technical solution
  • Deliver customer demonstrations of solutions
  • Manage customer Proof of Concepts
  • Create and delivers proposals for customers
  • Responsible for ongoing technical account management
  • Drive high customer satisfaction by ensuring the solution provides benefits for the customer

If you are interested, you know what the roles and responsibilities are!

Requirements/Qualifications

  • At least 5-year experience in a Technology related pre-sales role
  • Strong verbal and written communications skills
  • Knowledge of sales processes
  • Leadership qualities to drive customer solutions
  • Ability to multi-task and manage several projects at once
  • Understanding of Backup, replication and migration concepts
  • Strong background in cloud/virtualization technologies (VMware, AWS, OpenStack highly recommended)
  • Experience with operating system platforms (Windows, Linux)
  • Knowledge of databases (Oracle, MySQL, MariaDB, Postgres, etc) is a plus
Apply For This Position

Senior Solutions Architect – Partners and Alliances

The primary function of a Senior Solutions Architect is to help drive sales by working directly with the Trilio Partners and Alliance team.  The Solutions Architect is responsible for all technical aspects of our customer engagements, including technical demonstrations, architecture designs, proof of concepts of the Trilio solution. This role requires cross functional collaboration with Engineering and Customer Success Engineer groups to provide value to our customers.  In this role, Trilio is looking for someone that has experience with large Enterprises and ideally has worked in a fast paced start-up environment.

Responsibilities/Key Task

  • Drive sales of Trilio within the territory
  • Design and Architect the Trilio solutions for customers
  • Qualify opportunities for Trilio engagement
  • Educate customers on Trilio’s functionality and benefits
  • Identify, analyze, and clarify customer requirements to develop the best technical solution
  • Deliver customer demonstrations of solutions
  • Manage customer Proof of Concepts
  • Create and delivers proposals for customers
  • Responsible for ongoing technical account management
  • Drive high customer satisfaction by ensuring the solution provides benefits for the customer

If you are interested, you know what the roles and responsibilities are!

Requirements/Qualifications

  • At least 5-year experience in a Technology related pre-sales role
  • Strong verbal and written communications skills
  • Knowledge of sales processes
  • Leadership qualities to drive customer solutions
  • Ability to multi-task and manage several projects at once
  • Understanding of Backup, replication and migration concepts
  • Strong background in cloud/virtualization technologies (VMware, AWS, OpenStack highly recommended)
  • Experience with operating system platforms (Windows, Linux)
  • Knowledge of databases (Oracle, MySQL, MariaDB, Postgres, etc) is a plus
Apply For This Position

Note To Recruitment Agencies

Trilio does not accept agency resumes. Please do not forward resumes to our jobs email address, directly to employees, or to any other company location. Trilio is not responsible for any fees related to unsolicited resumes.